Must have the ability to respond to common inquiries or complaints from guests.

Must have the ability to read, write and speak English.

Six months previous cash handling experience required.

Minimum one year related experience in customer service preferred.

Must qualify for licensing with the New Mexico Gaming and Racing Commissions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Performs other duties as may be assigned by department and/or company management.Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and the manager.Must work well under pressure, and meet multiple and sometimes competing deadlines.Account for all funds in vault through inventory counts completed throughout the day.Ensure all forms and logs are completed as required per shift: inventory sheet, reconciliation sheet, F&B logs, Mutuel logs, etc.Verifies all banks returned and ensures proper completion of necessary logs.Processes cage transfers in a timely manner.Prepares banks for all departments and verifies with other team members.Receives transfer of cash from count team and verifies totals with other members.Orders currency and coin from bank as needed to ensure adequate supply.for bank deposit and completes all required paperwork. Prepares all currency, coin, checks, etc.Stock and replenish currency and coin for KIOSK and ATM machines daily and/or as needed.Maintain integrity and discretion regarding patron information.Abide by all Gaming regulations and policies and internal controls.

Provide service and funds for all slot department wallets, jackpots, cancel credits, payouts, etc.Promote and maintain all steps in the Red Carpet Customer Service program with each casino guest and fellow employees you come in contact with using S.T.A.R.S.

COME JOIN US.Ī career in gaming? At Zia Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.Īn individual could be successful if they possess the following.ĮVENING SHIFT (Nights and Weekends Required)

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